Project Info
Client
Devry University – New York Campus
Location
180 Madison Ave, New York
Industry
Higher Education
Services Provided
On-Site IT Support, Network Diagnostics, AV Troubleshooting, Classroom Tech Assistance
Technology Stack
Enterprise Wi-Fi, AV Systems, Windows/macOS, Classroom Networking
Challenge
Devry University’s New York campus required reliable and ongoing IT support for its active classrooms and office spaces. With on-site instruction and hybrid environments, resolving issues quickly—from Wi-Fi and AV setups to workstation errors—was critical to minimizing disruptions and keeping classes running smoothly.
What We Delivered
Pliss.tech established a monthly on-site IT service tailored to Devry's needs. Our technician visits during the first week of each month, handling a wide range of support tasks including network diagnostics, AV troubleshooting, desktop support, and Wi-Fi assistance. We ensure instructors and staff receive prompt help with any issue, improving stability and classroom readiness.
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Monthly on-site IT technician visits for consistent support.
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AV setup and troubleshooting across classrooms.
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Wi-Fi diagnostics and signal optimization campus-wide.
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Network support to maintain uptime and performance.
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Desktop support for staff and faculty devices.
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Proactive issue tracking to reduce recurring disruptions.
The Solution
Pliss.tech provided Devry University with proactive, scheduled on-site IT support services. Our monthly visits ensure that classrooms and administrative spaces receive timely tech assistance—minimizing disruptions and keeping instruction running smoothly. We manage everything from AV and Wi-Fi troubleshooting to workstation setup and network diagnostics.
Scheduled monthly on-site IT visits for real-time support.
Classroom AV troubleshooting and setup support.
Wi-Fi diagnostics and network issue resolution.
Desktop and user support for staff and faculty.
The Impact
With consistent and responsive support from Pliss.tech, Devry’s faculty and students benefit from a more stable classroom environment. Our presence helps avoid downtime, keeps technology running optimally, and ensures issues are addressed before they affect learning.
Faster issue resolution during in-person instruction.
Fewer interruptions and improved classroom tech stability.
More efficient tech operations across departments.
Peace of mind with monthly professional IT presence.
Conclusion
Pliss.tech’s ongoing support for Devry University ensures their learning environments remain technologically reliable and interruption-free. By delivering scheduled on-site assistance and responsive issue resolution, we enable faculty and students to focus fully on education—not IT problems.
Classroom Readiness
Ensured classrooms are tech-ready each month through on-site IT service.
Fewer Interruptions
Prevented downtime and delays by resolving issues before they escalated.
Trusted Partnership
Built trust with Devry as a reliable tech support partner for their NYC campus.