Project Info
Client
Vedder Price
Location
Paramount Plaza,
Midtown Manhattan, New York
Industry
Legal Services
Services Provided
On-site IT Support, Network Troubleshooting, AV Room Maintenance, Device Provisioning
Technology Stack
Windows/Mac, Cisco Networking, Cisco AV Systems, Microsoft 365
Challenge
Vedder Price’s New York headquarters spans the entire 31st floor of Paramount Plaza, housing a full legal team and support staff across a busy, high-demand office environment. Maintaining seamless operations required fast, reliable on-site IT support to address technical issues promptly while ensuring uninterrupted workflow across all departments.
What We Delivered
Pliss.tech provided regular on-site IT support tailored to the needs of a large law firm. We handled desktop troubleshooting, Cisco networking and phone support, AV room checks, and server/NAS maintenance. Our services also included laptop provisioning, mobile device setup, WiFi optimization, and cabling organization — all designed to maintain operational efficiency across more than 100 offices.
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Weekly on-site support for staff and attorneys.
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Cisco network, WiFi, and phone system maintenance.
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Audio/visual room inspection and troubleshooting.
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Provisioning and support for laptops and mobile devices.
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Cable and rack management for clean infrastructure.
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Server and NAS maintenance for continuous availability.
The Solution
On-site IT support ensures seamless daily operations across Vedder Price’s New York office. Services include network troubleshooting, desktop and laptop support, Cisco AV system checks, and setup for meetings and devices—enabling attorneys and staff to work efficiently without disruptions.
Dedicated on-site support for legal workflows.
Network maintenance, Cisco phone and Wi-Fi troubleshooting.
AV system readiness and meeting room support.
Device replacements, server room checks, and cable management.
The Impact
On-site IT support enables seamless and uninterrupted legal operations at Vedder Price. Attorneys and staff benefit from a stable network, ready-to-use AV systems, and fast tech assistance—ensuring smooth case handling and client communication.
Reduced downtime and quick resolution of daily issues.
Reliable AV support for meetings and depositions.
Consistent tech support boosts staff productivity.
Improved network stability across all office areas.
Conclusion
Reliable weekly on-site IT support enables Vedder Price to maintain seamless operations across its high-demand legal office. Attorneys and staff benefit from responsive troubleshooting, stable infrastructure, and smooth collaboration tools throughout their workday.
Dependable Support
Weekly presence ensures real-time assistance for technical issues and user needs.
Efficient Operations
Optimized network, AV systems, and device support ensure workplace continuity.
Law Firm Ready
Support approach designed for the performance and privacy needs of legal professionals.